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Licensing & Regulation
We verify that each operator holds a valid gambling licence
issued by a recognised regulatory authority. Our assessment
focuses on the licensing jurisdiction, the regulator’s
standards, and the operator’s compliance history. Licensed
operators are typically subject to ongoing supervision,
mandatory player protection requirements, and formal dispute
resolution procedures. A transparent, clearly verifiable licence
is treated as a baseline requirement in our evaluation process.
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Player Protection Tools
We assess the scope and effectiveness of each operator’s player
protection measures. This includes responsible gambling tools
such as deposit and loss limits, session time controls, and
self-exclusion options. Operators that provide clear, easily
accessible safeguards, along with direct links to recognised
support organisations, receive higher ratings, as these features
play a critical role in reducing gambling-related harm.
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Payment Transparency
We evaluate the transparency and reliability of each operator’s
payment methods. This includes how clearly deposit and
withdrawal procedures are explained, along with processing
times, potential fees, and verification requirements. Operators
that openly disclose payment terms and demonstrate consistent
withdrawal practices are considered lower risk and receive
stronger ratings in our assessment.
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Game Fairness
We assess whether an operator’s games are supplied by reputable
software providers and whether fairness is supported through
independent testing. Where available, we review information on
Random Number Generators (RNGs), payout percentages, and
third-party audit results. Transparent, verifiable game
mechanics are essential for maintaining player trust and are
treated as a key factor in our evaluation.
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User Feedback
We analyse publicly available user feedback across multiple
independent sources to identify recurring patterns in the
overall customer experience. While individual complaints may be
subjective, consistently reported issues such as delayed
withdrawals, weak customer support, or unclear terms are treated
as potential risk indicators. Player feedback is considered
alongside objective evaluation criteria and is never used as the
sole basis for final ratings.
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Risk Factors
We identify and document potential risk factors associated with
each operator. This may include unclear terms and conditions,
limited transparency, aggressive marketing practices, or
insufficient responsible gambling resources. Highlighting these
warning signs helps users make more informed decisions and
supports our goal of providing balanced, factual, and
educational content.
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How Online Casinos Are Regulated in Ireland